Perhaps this is old news to other people, but I was reading this article about Web 2.0 Search Engine 2.0, and it mentioned a new search engine called http://www.chacha.com/.
The regular search engine part is fine, but the cooler part is if you enter your keywords, then click on "Search with Guide". It actually connects you with a live person who will help you with your search!
I tried to see who the people on the other end were, but I couldn't really find anything about if they had library science or information science degrees.
Anyhoo, it's still pretty interesting.
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